Legal Information

Terms and Conditions (T&C)

Operator: VISION DESIGN, Robin Hanika, Industriepark 200, 78244 Gottmadingen, Germany — info@vdmx.com

§1 General Provisions, Scope

(1) These General Terms and Conditions (T&C) govern the contractual relationship between VISION DESIGN and consumers and entrepreneurs who use VISION DESIGN's online services (hereinafter "Buyer"). The T&C apply to the use of the website www.vdmx.com and all subdomains. The version valid at the time the contract is concluded shall apply.

(2) Consumers are natural persons who enter into a business relationship with VISION DESIGN for purposes that are predominantly outside their commercial or self-employed professional activity. Entrepreneurs are natural or legal persons or partnerships with legal capacity who act in the exercise of their commercial or self-employed professional activity.

§2 Conclusion of Contract

(1) Offers from VISION DESIGN on the Internet are non-binding invitations to the Buyer to order goods from VISION DESIGN.

(2) By placing the desired item in the online shop, the Buyer makes a binding offer to conclude a purchase contract. If sponsor logos of protected brands are included at the customer's request, the customer must provide proof of usage rights upon request.

(3) VISION DESIGN is entitled to accept this offer within 1–2 business days by sending an order confirmation. The order confirmation will be sent via info@vdmx.com. If this period expires without acceptance, the offer is deemed rejected.

§3 Payment, Due Date, Default

(1) Payment for the goods is made in advance. We reserve the right to accept or exclude individual payment methods on a case-by-case basis.

(2) In the case of advance payment, the Buyer is obliged to pay the purchase price immediately after conclusion of the contract; production of customised products begins thereafter.

(3) Accepted payment methods are credit card (via Stripe: Visa, MasterCard, American Express) and bank transfer/prepayment.

§4 Delivery & Shipping Costs

(1) Delivery is made by sending the purchased item to the address provided by the Buyer.

(2) Worldwide express shipping is free of charge for all orders with a value of 150 € or more. For orders below 150 € a flat shipping fee is calculated and shown transparently at checkout. Production time is typically 3–5 business days; shipping time 2–5 business days depending on destination.

(3) If the Buyer is acting in their commercial or professional capacity, the risk of accidental loss and accidental deterioration of the goods passes to the Buyer once VISION DESIGN has handed over the item to the carrier.

§5 Retention of Title

The purchased item remains the property of VISION DESIGN until full payment has been made. Prior to the transfer of ownership, pledging, security transfer, processing or transformation is not permitted without VISION DESIGN's express consent.

§6 Prices & Currencies

The price stated for each item is a final price including any applicable VAT and other price components. Shipping costs may apply for orders below the free-shipping threshold (see §4). Prices are displayed in EUR within the EU, in CHF for Switzerland and in USD for the United States and other regions.

§7 Right of Withdrawal — Custom Goods

All graphics kits, helmet wraps, seat covers, plastic kits, jersey prints and similar items are produced individually to the Buyer's specifications and are therefore excluded from the statutory right of withdrawal under § 312g (2) No. 1 BGB / Art. 16 (c) of EU Directive 2011/83/EU.

If you experience any issues with fitment or have selected the wrong model/year, please contact us at info@vdmx.com — we always work to find a fair, customer-friendly solution.

§8 Warranty

Statutory warranty rights apply. Defects must be reported within the legal warranty period; for entrepreneurs, visible defects must be reported in writing within five days of receipt and hidden defects within five days of discovery. No warranty claims arise for damage caused by improper handling, application, or storage.

§9 Limitation of Liability

VISION DESIGN is liable for damages other than those resulting from injury to life, body or health only if such damages result from intentional or grossly negligent acts or from the culpable breach of a material contractual obligation. Any further liability is excluded. Continuous availability of internet-based data communication cannot be guaranteed.

§10 Choice of Law, Jurisdiction

All disputes arising from this contractual relationship shall be subject to the laws of the Federal Republic of Germany. For consumers this choice of law applies only to the extent that the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence is not withdrawn. The application of the UN Sales Convention is excluded.

§11 Severability

Should any provision of these T&C be or become invalid or unenforceable, the remaining provisions shall remain unaffected.

§12 Design Protection & Customer Logos

All designs, graphics, logos and fonts offered on www.vdmx.com are intellectual property of VISION DESIGN and protected by copyright. The customer warrants that they hold the rights to any logo, text or graphic submitted for personalization and that no third-party rights are infringed. Logos such as KTM, Husqvarna, GasGas, Monster Energy or Red Bull must not be uploaded under any circumstances. The customer indemnifies VISION DESIGN against all third-party claims arising from such breaches.

End of General Terms and Conditions